Service Center

The Service Center offers administrative services that are tailored to support of the educational, research, service and outreach activities of the faculty and staff of the Brown School. The majority of requests are completed within the walls of the Service Center, although some require coordination with an outside vendor.

Services

Service Request via wusm.service‐now.com

All requests must be submitted by 3:00 pm at least 3 day(s) prior to the due date.

• Mail: Daily
• Printing/Copying/Scanning (only up to 10% of published work)
• Laminating/Binding/Booklets/Poster
• Labels/Name Tags & Tents
• Classroom Supplies
• Canvas, Poll Everywhere, etc.
• Mobile whiteboards and Flip Charts/Tripod Easels
• Card Access/Locks and Keys/Telephone
• Electric/Plumbing Issue/Cleaning Request (COVID‐19 Integrated Disinfection Plan)
• Printing, Mailing & Business Cards
  Get tips on handling small print jobs to large mailings, including information on key print vendors.

Events

• Two templates will be available inside of EMS for Brown School staff, faculty and students
  • EMS –  Brown Spaces  – No Support Needed (reserves a room with no additional services; template is automatically approved for display on internal/external calendars.)
  • Brown School Group Study Room template – available for students to book space

Service Hours

• Monday‐Friday, 8:30 a.m. – 3:00 p.m.
• Contacts: 314‐935‐6600 / ServiceCenter@brownschool.wustl.edu
• Service Now: wusm.service‐now.com

Addresses and Mail Stop Codes

With the launch of WorkDay, Washington University moved from campus boxes to mail stop codes (MSC) for postal delivery. You can find resources and tools on the mail services website, including:

• An informational video
• Addressing standards and FAQ
• List of building numbers – Danforth Campus
• List of department numbers

General Mail Delivery – Brown School Service Center (BSC)

The staff at the BSC will continue to receive and sort mail into cubbies for individuals, departments and research centers at the Brown School. 

In order to receive your mail in existing boxes, replace ‘Campus Box 1196’ with ‘MSC 1196-0251-46’ in your mailing address (example below):

Your Name
Brown School
MSC 1196-0251-46
Washington University
1 Brookings Drive
St. Louis MO 63130-4899

Email Signatures

Please review existing email signatures and update them with the MSC.

Emergency Contacts

• Mental Health Emergencies, 314-935-6695 / 314-935-6666 after hours 
• Medical/Other emergencies, 314-935-5555 
• IT & AV Support, 314-933-3333, ITHelp@wustl.edu 
• Canvas related inquiries, 833-639-7629 or visit mycanvas.wustl.edu/support/ 

Our Team