Hardware and Software Ordering

Hardware for Faculty and Staff

Wash U IT Depot maintains a stock of laptops, desktops, and accessories that can be requested with a helpdesk request. All hardware requests require department/center approval and/or Office of IT approval. The process for ordering is as follows:

  1. If necessary, start by contacting the Research Office to ensure a computer purchase can be funded as you would like.
  2. Submit a hardware request to the IT Help Desk with the following information:
    • The individual who is receiving the computer
    • The type of standard equipment or indicate that something custom is needed.
    • The WorkDay cost center to be charged
  3. For standard computers, a charge will be entered into WorkDay for the cost center that you specified for approval, and the computer will be delivered to the deskside support team for the East Zone of the Danforth Campus. A technician will coordinate delivery or handoff of the equipment with you.
    • You will need to work with the Research Office and the Business Office to ensure the necessary justifications are in place prior to any approval of payment.
  4. If it is a custom computer, the IT Depot will work with you to get a quote that you can approve, and then they will process the order. Equipment will be delivered to the deskside support team for the East Zone of the Danforth Campus, and a support technician will arrange a time with you to install the computer.

It is the IT Depot’s goal to deliver all standard equipment within 4 business days. Custom orders may take 4 to 6 weeks, depending on availability.

Software for Faculty and Staff

Most software on university-owned and managed computers should be installed or updated via the “Software Center” in Windows or “Self Service” on MacOS. If you have a question or an issue with either of these resources on your university owned computer, please call the IT Helpdesk.

There are a number of software titles in which the university receives discounts and require a separate purchase. A full listing of the catalog can be found at the WUSTL Software Licensing website (must be on a university network or VPN to access). All titles listed can be ordered and installed by contacting the IT Helpdesk.

IT Help Desk

This group is available from 7:30AM to 7:30 PM Monday through Friday to provide desktop support. They are the first place you should call if you are experiencing technical difficulties.

Visit WashU IT Support

Software for Students

The Brown School has paid for licenses that allow you to use some software on your personal computer at no additional charge to you. Other software is already covered by another campus agreement or is free from the vendor.

ArcGIS

Visit the ArcGIS website for more information.

NVivo

Installation Instructions

  1. The Brown School license for NVivo is for use by Brown School students, staff, and faculty on both school and personally owned computers. We have license keys for both the newest release of NVivo (commonly called “NVivo 20”), NVivo 14 and NVivo 12. Please be sure that you are using the correct license key to activate the version of NVivo that you have installed. The first two numbers in the license key indicate the version of NVivo the key will activate.
  2. For the latest version of software, click here: Nvivo 14 (windows version), Nvivo 14 (mac version)
  3. Download NVivo 12 (Windows Version) (Mac Version) or NVivo 20 (Windows Version) (Mac Version)
    • The links above are stored in a Box folder that requires you to be logged in with your WUSTL Key to access.
  4. Follow the instructions outlined in the Installation Guide to install the software: NVivo Installation Guide (Windows).
  5. When prompted, enter the license key listed here for the version you are installing.
  6. For more information about NVivo versions and to learn more about using NVivo, please visit the NVivo Academy website.

 * Use of NVivo is covered under a site license agreement paid for by the Brown School. The current license agreement expires 05/09/2023. If there are additional steps you should take to update the NVivo license on your computer, they will be posted here. If you run into any problems installing or activating this software, please contact the Danforth TechDen for support.

You can refer the technician to KnowledgeBase article KB0002440 for more information.

R Studio

Visit the R Studio website for more information.

SAS (University Edition)

**SAS UE will no longer be supported by SAS Institute after August 8, 2021.

Visit the SAS (University Edition) website for more information.

SAS

Installation Instructions

  1. Select the version of SAS you need:
    • SAS OnDemand for Academics is a free-to-use version of SAS that does not require installation on your local computer. Instructors can register their classes for access to a fuller suite of tools, but Studio is available to any student via web browser at no cost.
    • SAS 9.4 for students*
  2. For SAS 9.4, follow the instructions outlined in the Installation Guide on the Software Licensing downloads website. If prompted, login with your WUSTL Key to begin the download. Please note, the Windows installer is nearly 30GB and will consume up to 50GB during the installation process. The download and installation process can take several hours, depending on network speed.

*If prompted, login with your WUSTL Key. This SAS license is managed by the university. If you encounter any problems installing or activating this software, please contact the Danforth TechDen for support. 

**SAS 9.4 may experience some compatibility issues with 32-bit versions of Microsoft Office files. Please read this document for a detailed explanation as well as mitigation steps.

SPSS

Installation Instructions

  1. WINDOWS users: Download SPSS Statistics 28 Desktop: swdownload.wustl.edu/SPSS/index.shtml (when challenged for a username and password, use your WUSTL Key).
    • MAC Users: Save the SPSS Statistics_XX_mac_.dmg installation file on your computer. Navigate to where you saved the file and open and install as prompted 
    • Linux Users: please email softwarelicensing@wustl.edu for download instructions
  2. Installation process:
    • For SPSS 29, select “Save File” in the small window that pops up.
    • Choose a location or accept the default one.
    • Ensure that you will be able to maintain an internet connection (required throughout the install process) and continue the installation
    • Follow the on-screen prompts to complete installation and activation
  3. Initialize SPSS:
    • Launch SPSS Statistics 29 to verify that it was successfully installed.
  4. The current license agreement provides access to SPSS Statistics versions 26-29. It is generally recommended that you use the latest version, but if you have questions about which version you should use, please contact your instructor. A table of the modules included with this license is available in this document (under the “standard” column)
  5. Activate software – document with activation instructions

If you run into any problems installing or activating this software, please contact the Danforth TechDen at 314-935-7100 or TechDen@wustl.edu for support. You can refer the technician to KnowledgeBase article KB0200314 for more information.

NOTE: IBM SPSS periodically releases Fix Packs for its versions. A Fix Pack is a product update that contains a cumulative collection of code fixes that have been made since the last release of the product. A Fix Pack is installed over an existing SPSS installation. For a schedule of Fix Packs and to download any, visit IBM Fix Central. You will need to register with IBM SPSS in order to download a Fix Pack. The log in portal has a link for registering.

STATA

Installation Instructions

  1. Download the correct version of Stata for your operating system:*
  2. Follow the instructions outlined in the Installation Guide to install the flavor of Stata designated on your License and Activation Key: www.stata.com/install-guide. Here you will find helpful step-by-step installation instructions and other resources.

Initialize Stata:

  • Launch Stata and follow the prompts to enter the requested information, which includes the serial number, code, and authorization located on the attached License and Activation Key.

*If prompted, login with your WUSTL Key. This Stata license is restricted to Brown School users only and allows you to activate either Stata SE or Stata MP (2 core). If you run into any problems installing or activating this software, please contact the Danforth TechDen for support.

You can refer the technician to KnowledgeBase article KB0200595 for more information.

There are options for students to order some discounted software titles as well.

Common Student Software

Below is a listing of the most common software that is in course work along with link to where it can be purchased or downloaded.

​Software Package​Link for Purchase / DownloadInstallation Instructions​
​ArcGIShttps://libguides.wustl.edu/c.php?g=46935&p=5858651​ArcGIS Installation Guide.pdf
​MPlus​https://www.statmodel.com/orderonline/categories.php?category=Order-Mplus-Software ​MPlus System Requirements
NVivo(see above)​NVivo Installation Guide.pdf
​R Studio​https://posit.co/download/rstudio-desktop/ ​R Installation Guide.pdf
R Studio Installation Guide.pdf
​SAS(see above)SAS 9.4 Installation Guide PDF
SPSS​​(see above)​
​Stata​(see above)​STATA Installation Guide.pdf
​Stat Transfer​https://stattransfer.com/ordering/store_student​